Terms and conditions

Effective Date: November 13, 2026

Welcome to Dr. Shedel, LLC. By accessing drshedel.com or purchasing our products, you agree to the following Terms & Conditions.

1. Products and Availability

Dr. Shedel, LLC develops physical therapy-informed products designed to support movement, alignment, and comfort. Product availability, pricing, and specifications are subject to change.

We make reasonable efforts to accurately display product descriptions, images, and sizing information.

2. Preorders

Preorder purchases reserve products ahead of their availability for shipment. Payment is collected at the time of purchase.

Estimated shipping dates are provided on the product page. Production or shipping delays may occur, and customers will be notified of significant changes.

Customers may cancel their preorder for a full refund at any time before shipment by contacting contact@drshedel.com.

If we cannot ship within the stated timeframe, we will provide an updated shipping estimate and an opportunity to consent to the delay or cancel for a full refund at any time before shipment by contacting contact@drshedel.com.

If we cannot ship within the stated timeframe, we will provide an updated shipping estimate and an opportunity to consent to the delay or cancel for a full refund, as required by applicable law.

3. Pricing and Payment

All prices are listed in U.S. dollars. Applicable taxes and shipping charges will be displayed at checkout.

Payments are processed through Stripe.

4. Shipping and Delivery

Shipping estimates are not guaranteed delivery dates. Customers are responsible for providing accurate shipping information.

Please refer to our Shipping & Returns Policy for additional information regarding shipping, returns, and refunds.

5. Product Use and Medical Disclaimer

Dr. Shedel products are designed to provide biomechanical support and promote comfort. Individual experiences and results may vary.

Our products and website content are not intended to replace individualized medical advice, diagnosis, or treatment.

Customers should follow the provided sizing, wear-in, and product care instructions. Gradual adjustment to new support may be necessary.

Discontinue use if you experience persistent or worsening pain, numbness, skin irritation, or other adverse symptoms, and consult a qualified healthcare professional.

6. Returns and Refunds

Returns and refunds are governed by our Shipping & Returns Policy. Preorder cancellations requested before shipment are eligible for a full refund.

7. Intellectual Property

The Dr. Shedel name, logo, original website content, product imagery, and proprietary designs are owned by or licensed to Dr. Shedel, LLC.

Unauthorized reproduction, distribution, or commercial use is prohibited.

8. Limitation of Liability

To the extent permitted by applicable law, Dr. Shedel, LLC is not responsible for damages resulting from improper product use, unauthorized modifications, or failure to follow provided instructions.

Nothing in these terms limits consumer rights or liabilities that cannot legally be excluded.

9. Governing Law

These Terms & Conditions are governed by the applicable laws of the State of Texas and the United States, without limiting mandatory consumer protections.

10. Changes to These Terms

We may update these Terms & Conditions as our business evolves. Changes will be posted on this page with a revised effective date.

11. Contact Us

For questions regarding these Terms & Conditions, please contact:

Dr. Shedel, LLC
Houston, Texas
contact@drshedel.com
www.drshedel.com